Effective Date: 01 July 2026
Bhavena Puja is committed to delivering your orders safely and on time. Please read our shipping policy carefully.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
2. Delivery Timeline
- Metro Cities: 3–5 Business Days
- Other Cities: 4–7 Business Days
- Remote Areas: 5–10 Business Days
Delivery times are estimates and may vary due to weather conditions, courier delays, festivals, or unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout. Free shipping offers will be applied automatically whenever eligible.
4. Order Tracking
Once your order has been shipped, you will receive the tracking number and courier details via email and/or SMS.
5. Delivery Address
Please ensure that the shipping address and contact number provided during checkout are correct. Bhavena Puja shall not be responsible for delivery failures caused by incorrect customer information.
6. Damaged Shipments
If you receive a damaged package, please contact us within 24 hours of delivery along with photographs or videos for verification.
7. Contact Us
Bhavena Puja
Email: support@bhavenapuja.com
Website: https://bhavenapuja.com/