Effective Date: 01 July 2026
At Bhavena Puja, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect:
- Full Name
- Mobile Number
- Email Address
- Billing & Shipping Address
- Payment Information (processed securely through payment gateways)
- IP Address
- Browser & Device Information
- Order History
- Communication Details
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate order updates
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send promotional offers (only if you subscribe)
3. Payment Security
We do not store your debit card, credit card, UPI PIN, or banking credentials. All payments are processed through secure third-party payment gateways.
4. Cookies
Our website uses cookies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance shopping experience
5. Sharing Information
We never sell your personal information. Your information may be shared only with delivery partners, payment gateway providers, technology service providers, or government authorities when legally required.
6. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
8. Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.
9. Contact Us
Bhavena Puja
Email: support@bhavenapuja.com
Website: https://bhavenapuja.com/